There are tools that have capability to do Process Management in structured manner, and there are tools with capability to perform dynamic case management. What you need depends on how you want to treat the situations and incidents. You want Case Management culture or Process Management culture – that’s the key. Everything could be treated like a case, and everything could follow a process. What do you want?
A quick update on what’s up at Eclectic Zone… Last week, I have started blogging at Redux Online as guest blogger. I feel excited about being able to share my thoughts through more channels. I already have few posts there, check them out! There’s one on BPM-SOA confusion titled “And We Thought BPM V/S SOA […]
IBM have published a new research topic and standard called BEDL (Business Entity Definition Lanuage), the theme is Data4BPM. But, this is Data modeling redux. And please do not call this as Data4BPM – right concepts that always existed but not applicable to current state of BPM! Read to know why…
Post the ban on plastic shopping bags, many retailers have resorted to selling bags made of alternative materials. What they do not realize is that a decision to not offer it for free or for an amount of sale hurts their business more than they realize! Huge price to pay for few thousand bucks on shopping bags.
With so many perspectives at play and with BPM community comprising multiple sub-communities with heterogeneous views, it is darn too difficult to define BPM that covers all the aspects and still satisfies everyone. When it comes to defining BPM, it will always be in a certain context and when a customer looks for the right definition the question that needs to be asked is – what’s your business’s objective, and what’s the problem you’re trying to solve. BPM, at the end of the day needs to make the business more agile &responsive and business processes more efficient and flexible.
It’s very difficult for everyone involved to get out of the application mindset that has got deeply ingrained with years of training and repeated beating-in. I’m afraid this gets further legitimized with Rapid Application Development (RAD) and Composite Applications Development through BPMS gaining acceptance. But, if you actually want a process management solution, don’t treat it as an Application.
My daughter knows very well she’s not actually a Doctor and is just playing with her Doctor’s kit. Can we stop playing with these investments in BPM(S) and actually practice BPM? When tools become everything – it’s not business, it’s child’s play.