It’s very difficult for everyone involved to get out of the application mindset that has got deeply ingrained with years of training and repeated beating-in. I’m afraid this gets further legitimized with Rapid Application Development (RAD) and Composite Applications Development through BPMS gaining acceptance. But, if you actually want a process management solution, don’t treat it as an Application.
I have seen many a successful BPM solution that has been more so in hindsight. And a lot of hyped up solutions/initiatives that started off as BPM solutions ended up as duds. What’s important is to remain true to the BPM drivers and objectives. And that is, to make an impact on customer experience and measurable parameters that really matter. If you do that, you will end up doing what’s best for the objective, call it BPM then if you wish! Pre-qualification of a problem (as a BPM candidate) or solution (as BPM implementation) isn’t as important as it seems.
In the initial years of BPM, we thought we had few problems that would slowly disappear with maturity in the discipline / technology. Come 2010, and we are dealing with more variants of similar problems. Depending on where you look from and where your stakes lie, this could be a case of blurring boundaries or of significant convergence in BPM ecosystem as illustrated here. Can we all “converge” and leverage on our best opportunity in recent times to really take BPM to where it belongs?
The closest that comes to what’s happening on the ground is “Process-Modeler-as-a-Service” [Not BPA in the cloud, again!] and “BPMS-Platform-as-a-Service” or “BPMS-platform-in-the-cloud”. And this trend is expected to continue for the next couple of years. We don’t have all the ingredients in place, and don’t expect in the next couple of years, to have any success with something like “Business-Process-as-a-Service” or “Business-Process-in-the-Cloud”, which should be a milestone for achieving BPM in cloud in true sense. An immediately acceptable outcome out of these cloud capabilities being built around BPA and BPMS platforms would be a faster proof of capability with a lower investment on silo-ed or simple processes, without the high-end expectations of turning around the business process efficiency.