In the initial years of BPM, we thought we had few problems that would slowly disappear with maturity in the discipline / technology. Come 2010, and we are dealing with more variants of similar problems. Depending on where you look from and where your stakes lie, this could be a case of blurring boundaries or of significant convergence in BPM ecosystem as illustrated here. Can we all “converge” and leverage on our best opportunity in recent times to really take BPM to where it belongs?
On a tweet-chat today, Connie Moore from Forrester mentioned that the entry price from one of the vendors for BPM in cloud is around 3K/month for a single process. The immediate question that popped in my head was how do you decide on the pricing unit in this case. And unless we have defined the benchmark for the process unit, the numbers will keep getting thrown everywhere on the price per unit without any analytical value attached to them. Vendors can come and throw numbers in public while in reality the deals are signed on specifics of the processes with prospects where the work starts from scratch again. No restaurant menu cards or catalog based pricing yet in this business?!
The closest that comes to what’s happening on the ground is “Process-Modeler-as-a-Service” [Not BPA in the cloud, again!] and “BPMS-Platform-as-a-Service” or “BPMS-platform-in-the-cloud”. And this trend is expected to continue for the next couple of years. We don’t have all the ingredients in place, and don’t expect in the next couple of years, to have any success with something like “Business-Process-as-a-Service” or “Business-Process-in-the-Cloud”, which should be a milestone for achieving BPM in cloud in true sense. An immediately acceptable outcome out of these cloud capabilities being built around BPA and BPMS platforms would be a faster proof of capability with a lower investment on silo-ed or simple processes, without the high-end expectations of turning around the business process efficiency.