Posts Tagged Customer Orientation
When Processes Are Broken, Fault Lies Elsewhere
Posted by Ashish Bhagwat in BPM, Business, Leadership, Management, Technology on June 27, 2010
When a business process culminates in a transaction that has the organization as the beneficiary, they will find a way or the other to keep track of it, and not let the ball drop. But, not so much otherwise. When you see a broken process, problem lies mostly with focus and priorities; not with their ability (technological or managerial) to manage processes.
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Ashish Bhagwat
Scholar for life.
A graduate in Engineering and Business Management with interests in Leadership, Strategy, Marketing, Technology, BPM and Cloud Computing.
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