Business Process Management
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Defining BPM and State thereof – The Perspectives at Play
With so many perspectives at play and with BPM community comprising multiple sub-communities with heterogeneous views, it is darn too difficult to define BPM that covers all the aspects and still satisfies everyone. When it comes to defining BPM, it will always be in a certain context and when a customer looks for the right… Continue reading
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Do not treat Process Solutions as Applications
It’s very difficult for everyone involved to get out of the application mindset that has got deeply ingrained with years of training and repeated beating-in. I’m afraid this gets further legitimized with Rapid Application Development (RAD) and Composite Applications Development through BPMS gaining acceptance. But, if you actually want a process management solution, don’t treat… Continue reading
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When Tools Become Everything…
My daughter knows very well she’s not actually a Doctor and is just playing with her Doctor’s kit. Can we stop playing with these investments in BPM(S) and actually practice BPM? When tools become everything – it’s not business, it’s child’s play. Continue reading
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On BPM, Incremental Improvement and Innovation
If Incremental Improvement is so much loved by business stakeholders, it’s not because BPM cannot do otherwise, they just like it that way! As for Innovation in BPM, We are at a point of time which is most conducive in recent few years for big leap innovations in BPM – as discipline & as technology. Continue reading
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How important is it to qualify an opportunity or solution as BPM?
I have seen many a successful BPM solution that has been more so in hindsight. And a lot of hyped up solutions/initiatives that started off as BPM solutions ended up as duds. What’s important is to remain true to the BPM drivers and objectives. And that is, to make an impact on customer experience and… Continue reading
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BPM Ecosystem – Blurring Boundaries or Systematic Convergence?
In the initial years of BPM, we thought we had few problems that would slowly disappear with maturity in the discipline / technology. Come 2010, and we are dealing with more variants of similar problems. Depending on where you look from and where your stakes lie, this could be a case of blurring boundaries or… Continue reading
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Dynamic Process Capabilities are powerful, but use with caution
To have capability to define and execute dynamic processes on the fly is really powerful, and we see a lot of progress in this area. However, we need to be cautious when using such capability. Such dynamic processes are difficult to manage, the metadata is inconsistent, one finds it very difficult to benchmark the processes… Continue reading
Between the Dots 