Posts Tagged Collaboration

When Ideas have Sex. Of Development Kingdoms and Developer Kingship.

Apple App Store has 700,000 Apps. Google Play has 450,000 Apps. Number of Apps submitted on iOS App store alone nears a 1000/day. Any statistics in terms of Apps is astounding in numbers – millions & billions. And to imagine that none of this even existed few years back! What’s amazing here is not just […]

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Google gets workflow wings with KiSSFLOW. Can they democratize BPM?

An April Fool’s joke from last year, my post on Google entering BPM with Noodle, continues to get views every day. I always wonder how many readers may be taking it seriously, it was a joke after all. Some of what I wrote was, and still is, plausible. Meanwhile, though, Google and their partners continue […]

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Google leapfrogs into BPM with Noodle!

Google has finally arrived into the Enterprise space with their Enterprise BPM offering called Noodle (named after process spaghetti!). They have silently put together their technology and shaped them beautifully into what we have been missing “in one single platform” for a long time. Here’s a sneak-peek at what they have unleashed out of the blue… […]

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Don Your Green and Blue Hats, BPM-the-Social-Way is much more!

Any-whichever way we look at it, technologically or as a way to make businesses better, BPM-the-social-way is much more than what “Social BPM” seems right now… time to don the Green and Blue Hats!

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Will Social Networking Wave Wash Away Centers of Excellence?

Theo Priestly brought up a stirring point and claimed that social wave while removing silos will also bring the extinction of the COEs. Well, I disagree. In this post I cover the premise of BPM COE, and the the reasons I do not believe that BPM COEs could get washed away with the social wave.

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Bridge Those Silos with Incentive Alignment and KPIs

Silos within the organizations boil down to plain WIIFM (What’s In It For Me?), the way organizations measure performance and the type of behaviors they encourage. There’s a relationship among KPIs, Objectives, Expectations, Inspection, and Incentives. We can bridge the silos by understanding this, and effectively using the technology and tools available to us once we know what needs to be done.

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Social is a Phenomenon, not another Discipline/Practice!

Yesterday in Forrester #crmjam on Twitter, Social (networking, not cause!) aspects got a lot of attention. One of the converging points, as per Theo, is around social BPM and social CRM. This is correct, however, IMO, Social is a Phenomenon and not a discipline. What should remain – when we are done with this phenomenon – is the set of disciplines that are better placed to collaborate and synergize toward customer centricity.

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Unified Communication will play an important role in BPM (why ignore it?)

Most of the current focus of Social BPM is around Web 2.0 and social networking. It’s amusing that Unified Communication (UC) has been overlooked. Social media do their bit in terms of bringing people together on some of these media. But, a whole lot of duplication of collaboration effort can be reduced drastically by leveraging UC. I’m convinced UC will play an important role in BPM, but should it remain a subconscious effort?

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