Posts Tagged rant

Don’t Leverage Social Media for Customer Service, if this is what you do!

It has become a “fashion” among Service Providers to use Social Media for Customer Service, or rather becoming an imperative. There’s no problem with the intent of leveraging “technology”, however, there are so many ways in which this goes horribly wrong. Couple of weeks back, I had a “temporary” issue in accessing certain websites through […]

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Great Aesthetics, Good Notes, Bad Design!

[tweetmeme source=”ashish_bhagwat” only_single=false] Whenever I see an object with a specific note attached to it, to me that means bad design. It doesn’t matter how aesthetically great the product looks. I experience so many day-to-day objects of usage with glaringly bad design yet with great aesthetics, I thought I’d jot down few that irritate me […]

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