Business

March 20, 2010

How important is it to qualify an opportunity or solution as BPM?

I have seen many a successful BPM solution that has been more so in hindsight. And a lot of hyped up solutions/initiatives that started off as BPM solutions ended up as duds. What’s important is to remain true to the BPM drivers and objectives. And that is, to make an impact on customer experience and… Continue reading

BPM, Business, Management, Technology

Best practices, BPA, BPM, BPM COE, BPMS, Business, Business Process Management, COE, Enterprise BPM, linkedin, Management, Technology
March 16, 2010

BPM Ecosystem – Blurring Boundaries or Systematic Convergence?

In the initial years of BPM, we thought we had few problems that would slowly disappear with maturity in the discipline / technology. Come 2010, and we are dealing with more variants of similar problems. Depending on where you look from and where your stakes lie, this could be a case of blurring boundaries or… Continue reading

Architecture, BPM, Business, Cloud Computing, Leadership, Management, Technology

BAM, Best practices, BI, BPA, BPM, BPM COE, BPMS, Business Process Management, CEP, Cloud, COE, Discipline, Enterprise BPM, J-I-T, linkedin, Management, Process Improvement, SaaS, Technology
March 10, 2010

Unified Communication will play an important role in BPM (why ignore it?)

Most of the current focus of Social BPM is around Web 2.0 and social networking. It’s amusing that Unified Communication (UC) has been overlooked. Social media do their bit in terms of bringing people together on some of these media. But, a whole lot of duplication of collaboration effort can be reduced drastically by leveraging… Continue reading

Architecture, BPM, Business, Management, Technology

ABI, Appliance Based Integration, BPM, Business Process Management, Collaboration, linkedin, Social BPM, Socially Aware BPM, Unified Communication, Web 2.0
March 8, 2010

Dynamic Process Capabilities are powerful, but use with caution

To have capability to define and execute dynamic processes on the fly is really powerful, and we see a lot of progress in this area. However, we need to be cautious when using such capability. Such dynamic processes are difficult to manage, the metadata is inconsistent, one finds it very difficult to benchmark the processes… Continue reading

BPM, Business, Management, Technology

Adaptive, Adaptive processes, BPM, BPMS, Business Process Management, Dynamic Process Mapping, Dynamic Processes, linkedin, Process Adherence
February 25, 2010

Which flavor of COE is right for your enterprise BPM strategy?

BPM COE (Center of Excellence) is essential to an enterprise BPM strategy. However, positioning of the COE within the organization is a key success factor. There are various flavors of BPM CoE that serve different purposes and most organizations would go through some of these before reaching the right positioning and right level of maturity.… Continue reading

BPM, Business, Management, Technology

BPM, BPM COE, BPMS, Business, Center of Excellence, COE, Enterprise BPM, linkedin, Management, Organization, Technology
February 23, 2010

Catalog based Pricing in BPM business – Challenge lies in defining the process unit

On a tweet-chat today, Connie Moore from Forrester mentioned that the entry price from one of the vendors for BPM in cloud is around 3K/month for a single process. The immediate question that popped in my head was how do you decide on the pricing unit in this case. And unless we have defined the… Continue reading

Architecture, BPM, Business, Cloud Computing, Management, Technology

BPM, Business, Cloud, linkedin, Pricing, Pricing Unit, Process unit, Technology
February 20, 2010

BPM in Cloud? Really? Not anytime soon…

The closest that comes to what’s happening on the ground is “Process-Modeler-as-a-Service” [Not BPA in the cloud, again!] and “BPMS-Platform-as-a-Service” or “BPMS-platform-in-the-cloud”. And this trend is expected to continue for the next couple of years. We don’t have all the ingredients in place, and don’t expect in the next couple of years, to have any… Continue reading

Architecture, BPM, Business, Cloud Computing, Management, Technology

BPA, BPM, BPMS, Business, Cloud, linkedin, PaaS, SaaS
February 4, 2010

The Charity Dilemma: Serving Self To Serve Others

[tweetmeme source=”ashish_bhagwat” only_single=false] My sister & her colleagues are part of a charitable NGO-NPO (Non Govt – Non Profit org) at Indore, somewhere in central India. An easily excitable bunch of people, and actually very excited about the work they do. She mentioned about a pretty successful outing they had with a seminar covering the Continue reading

Business, Human Behavior, Leadership

Business, Charity, Management, NGO, Non-Profit, NPO, Professionalism, Social Cause
February 2, 2010

Lessons in business from a street hawker

[tweetmeme source=”ashish_bhagwat” only_single=false] We already know from Ram Charan how much a street peddler knows about the turnover and running a business. But, from what I saw today tells me he knows much more than just that… I live in Dwarka (not the one made famous by Lord Krishna, this one is one of the Continue reading

Business, Leadership, Marketing

Business, Demand-Supply, J-I-T, Lessons, linkedin, marketing, target segment
January 27, 2010

Beware Department Heads and Function Heads!!!

[tweetmeme source=”ashish_bhagwat” only_single=false] So, you’ve got the budget approved to roll out a BPM project. You have couple of projects (Business Process areas) already aligned with your BPM program. You’ve got the teams set up, platform evaluated and finalized, and licensed have been negotiated well. You’re on your way in the BPM journey! You’ve fought Continue reading

BPM, Business, Technology

Best practices, BPM, Business, linkedin, Organization