Best practices
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Is this Data for BPM?
IBM have published a new research topic and standard called BEDL (Business Entity Definition Lanuage), the theme is Data4BPM. But, this is Data modeling redux. And please do not call this as Data4BPM – right concepts that always existed but not applicable to current state of BPM! Read to know why… Continue reading
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Do not treat Process Solutions as Applications
It’s very difficult for everyone involved to get out of the application mindset that has got deeply ingrained with years of training and repeated beating-in. I’m afraid this gets further legitimized with Rapid Application Development (RAD) and Composite Applications Development through BPMS gaining acceptance. But, if you actually want a process management solution, don’t treat… Continue reading
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When Tools Become Everything…
My daughter knows very well she’s not actually a Doctor and is just playing with her Doctor’s kit. Can we stop playing with these investments in BPM(S) and actually practice BPM? When tools become everything – it’s not business, it’s child’s play. Continue reading
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Bridge Those Silos with Incentive Alignment and KPIs
Silos within the organizations boil down to plain WIIFM (What’s In It For Me?), the way organizations measure performance and the type of behaviors they encourage. There’s a relationship among KPIs, Objectives, Expectations, Inspection, and Incentives. We can bridge the silos by understanding this, and effectively using the technology and tools available to us once… Continue reading
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On BPM, Incremental Improvement and Innovation
If Incremental Improvement is so much loved by business stakeholders, it’s not because BPM cannot do otherwise, they just like it that way! As for Innovation in BPM, We are at a point of time which is most conducive in recent few years for big leap innovations in BPM – as discipline & as technology. Continue reading
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How important is it to qualify an opportunity or solution as BPM?
I have seen many a successful BPM solution that has been more so in hindsight. And a lot of hyped up solutions/initiatives that started off as BPM solutions ended up as duds. What’s important is to remain true to the BPM drivers and objectives. And that is, to make an impact on customer experience and… Continue reading
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BPM Ecosystem – Blurring Boundaries or Systematic Convergence?
In the initial years of BPM, we thought we had few problems that would slowly disappear with maturity in the discipline / technology. Come 2010, and we are dealing with more variants of similar problems. Depending on where you look from and where your stakes lie, this could be a case of blurring boundaries or… Continue reading
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Beware Department Heads and Function Heads!!!
[tweetmeme source=”ashish_bhagwat” only_single=false] So, you’ve got the budget approved to roll out a BPM project. You have couple of projects (Business Process areas) already aligned with your BPM program. You’ve got the teams set up, platform evaluated and finalized, and licensed have been negotiated well. You’re on your way in the BPM journey! You’ve fought Continue reading
Between the Dots 