Management

April 19, 2010

Will Social Networking Wave Wash Away Centers of Excellence?

Theo Priestly brought up a stirring point and claimed that social wave while removing silos will also bring the extinction of the COEs. Well, I disagree. In this post I cover the premise of BPM COE, and the the reasons I do not believe that BPM COEs could get washed away with the social wave. Continue reading

BPM, Business, Innovation, Leadership, Management, Technology

Best practices, BPM, BPM COE, Business, Business Process Management, COE, Collaboration, Enterprise BPM, Human Behavior, linkedin, Management, Social BPM, Social Networking, Technology, ZQEARKWAVWQK
April 13, 2010

Defining BPM and State thereof – The Perspectives at Play

With so many perspectives at play and with BPM community comprising multiple sub-communities with heterogeneous views, it is darn too difficult to define BPM that covers all the aspects and still satisfies everyone. When it comes to defining BPM, it will always be in a certain context and when a customer looks for the right… Continue reading

Architecture, BPM, Business, Leadership, Management, Technology

BPM, BPM as discipline, BPM lifecycle, BPMS, Business, Business Process Management, Defining BPM, Definition, Enterprise Architecture, Enterprise BPM, linkedin, Management, Organization, Process Architecture, Technology
April 9, 2010

Do not treat Process Solutions as Applications

It’s very difficult for everyone involved to get out of the application mindset that has got deeply ingrained with years of training and repeated beating-in. I’m afraid this gets further legitimized with Rapid Application Development (RAD) and Composite Applications Development through BPMS gaining acceptance. But, if you actually want a process management solution, don’t treat… Continue reading

BPM, Business, Management, Technology

Best practices, BPA, BPM, Business Process Management, Enterprise BPM, Lessons, linkedin, Management, Organization, Technology
April 8, 2010

When Tools Become Everything…

My daughter knows very well she’s not actually a Doctor and is just playing with her Doctor’s kit. Can we stop playing with these investments in BPM(S) and actually practice BPM? When tools become everything – it’s not business, it’s child’s play. Continue reading

BPM, Business, Innovation, Leadership, Management, Technology

Best practices, BPM, BPMS, Business, Business Process Management, linkedin, Management, Technology
April 6, 2010

Avalanche Marketing – Groupthink in Action

Groupthink in action. How is one not going to like iPad?! The whole world loves it, and it’s from Apple!!! How much of that is first-hand reaction? Well, when an avalanche with tonnes of snow heads your way, you wouldn’t want to think of the gunshot that triggered it! This is Avalanche Marketing!!! Better get… Continue reading

Business, Entertainment, Innovation, Leadership, Management, Marketing

Apple, Avalanche Marketing, Avatar, Business, Groupthink, Human Behavior, iPad, Justin Bieber, linkedin, Management, marketing, Social Networking
April 4, 2010

Those Landlocks are no good

An interesting graph at Gapminder on economic growth of landlocked countries v/s those with coastlines shows that landlocked countries have bigger challenged on economic growth. Same is true for businesses except that countries cannot decide whether to be or not be landlocked, businesses can! Continue reading

Business, Leadership, Management, Marketing

Business, Economy, Integration, Lessons, linkedin, Management
March 31, 2010

Bridge Those Silos with Incentive Alignment and KPIs

Silos within the organizations boil down to plain WIIFM (What’s In It For Me?), the way organizations measure performance and the type of behaviors they encourage. There’s a relationship among KPIs, Objectives, Expectations, Inspection, and Incentives. We can bridge the silos by understanding this, and effectively using the technology and tools available to us once… Continue reading

BPM, Business, Leadership, Management, Technology

Best practices, BPM, Business, Business Objectives, Collaboration, Human Behavior, Incentive Alignment, KPI, Leadership, Lessons, linkedin, Management, Organization, Performance, Performance Measurement, Technology
March 20, 2010

How important is it to qualify an opportunity or solution as BPM?

I have seen many a successful BPM solution that has been more so in hindsight. And a lot of hyped up solutions/initiatives that started off as BPM solutions ended up as duds. What’s important is to remain true to the BPM drivers and objectives. And that is, to make an impact on customer experience and… Continue reading

BPM, Business, Management, Technology

Best practices, BPA, BPM, BPM COE, BPMS, Business, Business Process Management, COE, Enterprise BPM, linkedin, Management, Technology
March 16, 2010

BPM Ecosystem – Blurring Boundaries or Systematic Convergence?

In the initial years of BPM, we thought we had few problems that would slowly disappear with maturity in the discipline / technology. Come 2010, and we are dealing with more variants of similar problems. Depending on where you look from and where your stakes lie, this could be a case of blurring boundaries or… Continue reading

Architecture, BPM, Business, Cloud Computing, Leadership, Management, Technology

BAM, Best practices, BI, BPA, BPM, BPM COE, BPMS, Business Process Management, CEP, Cloud, COE, Discipline, Enterprise BPM, J-I-T, linkedin, Management, Process Improvement, SaaS, Technology
February 25, 2010

Which flavor of COE is right for your enterprise BPM strategy?

BPM COE (Center of Excellence) is essential to an enterprise BPM strategy. However, positioning of the COE within the organization is a key success factor. There are various flavors of BPM CoE that serve different purposes and most organizations would go through some of these before reaching the right positioning and right level of maturity.… Continue reading

BPM, Business, Management, Technology

BPM, BPM COE, BPMS, Business, Center of Excellence, COE, Enterprise BPM, linkedin, Management, Organization, Technology